If you think your child is struggling at school, do not wait for a magic number of warning signs or diagnose from a checklist. Record specific repeated changes, ask for your child's view, compare evidence with school and agree the smallest appropriate support plus a review date.

1. Observe a pattern

Useful observations include:

  • the same task type repeatedly stops at the same point;
  • homework time changes sharply across several weeks;
  • missing work or attendance forms a pattern;
  • feedback shows the same prerequisite gap;
  • the child needs increasing adult help for previously independent work;
  • a sustained change in school-related behaviour, mood or physical complaints.

One hard topic, tired evening or low mark may need a small response. Safety, bullying, self-harm or serious distress requires prompt action, not a long observation period.

Record:

Date/contextWhat happenedLearner's wordsWork/school evidenceWhat was tried

2. Ask without leading

Use the notice–ask–listen–agree conversation. Ask where the difficulty appears, what already helps and what support feels acceptable. Do not promise secrecy where safeguarding requires adult action.

3. Contact the right school person

Bring two or three examples and ask:

  • What does school observe?
  • Is the issue subject-specific, organisational, attendance-related or wider?
  • What can the learner already do independently?
  • What has been tried, and what happened?
  • What support route is available?
  • What evidence and date will be used to review it?

Terminology and processes differ across England, Wales, Scotland and Northern Ireland. Use your school's local route for SEND/ALN/additional support and safeguarding.

4. Match support to the problem

Problem evidenceFirst routes to explore
Unclear task/instructionTeacher clarification and examples
One defined subject gapTeacher help, targeted practice, school support or subject tutor
Organisation/deadline patternForm/pastoral support and a practical task system
Persistent multi-area or access concernSchool support team and appropriately qualified professional route
Safety, bullying or serious wellbeingSafeguarding/pastoral and appropriate health/emergency support

NICE guidance emphasises young people's views, tailored support and continuing review within education settings. It is not a parent diagnostic checklist.

5. Review the smallest step

Agree:

  • a baseline example;
  • the support/action;
  • who is responsible;
  • evidence to collect;
  • a review date;
  • what triggers earlier escalation.

If considering paid help, use Does my child need a tutor? to distinguish ordinary tuition from school or specialist support. A tutor should receive a defined educational job, not be asked to diagnose a broad concern.

Return to the secondary-school parent guide for routine one-, three- and six-week check-ins once immediate concerns are addressed.

Record change without diagnosing it

Use specific observations:

Date/contextWhat changedChild's accountWork/school evidenceImmediate impact
Monday maths homeworkStopped after first question; usually completes set“I missed the method last week”Absence plus blank class exampleTask cannot start

Do not write “anxious”, “lazy”, “dyslexic” or “being bullied” as established facts unless appropriately assessed or disclosed. Record what you see and what your child says.

Use observe–ask–school–review

Observe

Look for a repeated change in a defined context: attendance, mood around school, task completion, physical complaints, sleep, friendships, marks or independence.

Ask

Choose a calm moment:

I have noticed [specific pattern]. I may be misunderstanding it. What has this been like for you?

Listen for practical, learning, relational, health and safety explanations.

Contact school

Bring a short evidence summary and ask:

  • Is the same pattern visible at school?
  • Has teaching, grouping, attendance or access changed?
  • What support or adjustment is already in place?
  • Who owns the next action?
  • What evidence and review date should we use?

Use the school's named pastoral, subject, SEND/ALN or safeguarding route as appropriate.

Review

Compare the same context after the agreed action. Do not judge support only by whether the child immediately says everything is fine.

Choose the correct route

Main evidenceFirst route to consider
One subject or prerequisite gapSubject teacher and work samples
Homework instructions/accessTeacher or school systems contact
Repeated organisational barriersForm/pastoral contact and learner support
Suspected unmet learning needSchool's relevant SEND/ALN/support process
Friendship, bullying or safety concernPastoral/safeguarding route promptly
Persistent distress or health changeTrusted adult, school and appropriate health support
Tuition question after school evidenceA bounded goal and safe tutor-selection process

The names and legal frameworks differ across UK nations. Do not assume England's SEND terminology or processes apply identically in Wales, Scotland or Northern Ireland.

Worked parent-school message

Over the past two weeks, Alex has been unable to start three chemistry tasks and says the current equations are unfamiliar after an absence. I have attached/noted the task dates and Alex's first attempts. Is the same prerequisite gap visible in class, and which current material or support route should we use? Could we review after two fresh attempts?

This message gives the school a pattern, the learner's view and a specific question without diagnosing.

Know when not to wait for the review date

Act promptly through the appropriate route if there is a safety concern, disclosure of harm, bullying, serious deterioration, inability to attend, or risk to the child or someone else. If immediate danger is present, use emergency services. A blog checklist cannot determine urgency for an individual child.

Copyable concern record

Specific repeated change:
When/where it appears:
Child's words/view:
School/work evidence:
What has already been tried:
School/professional route contacted:
Agreed action and owner:
Review date:
Reason for urgent action, if present:

Sources

  1. NICE — Social, emotional and mental wellbeing in education (2026-07-23)
  2. NHS — Talking to your teenager (2026-07-23)